The digital transformation of your service organization
With the Service Maturity Assessment, you will learn in only 3 weeks how you can accelerate the digital transformation of your service organization. Thanks to the standardized procedure tested in cooperation, we create a roadmap with clear recommended actions that is aligned with your strategic goals. These recommendations form the basis for optimizing your use of resources, such as machines, resources, personnel, time, etc., and for establishing customer-specific data-based services on the market.
Your benefit of the Service Maturity Assessment
- In the course of a extensive process inspection at your site with consideration of your IT systems and data, we identify the potential for improvement in your service organization.
- Using computer-aided and standardized tools along the assessment, you receive concrete recommendations for action based on your previously defined strategic goals.
- We transfer your individual recommended actions into a roadmap so that you can concentrate on the structured and transformation of your service organization.
- When performing a subsequent re-assessment, you can track the progress of the service maturity level in detail in the online portal to record successes and identify further optimization potential.